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July 23rd, 2009, 12:33 GMT · By

Adobe Criticized for Shipping Insecure Reader Version

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Adobe offers outdated Reader version on its official website
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Vulnerability research company Secunia has pointed out that Adobe is still serving Reader 9.1 from its official download website, despite this version being outdated and highly insecure. In its defense, Adobe explains that, at the first run after installation, the program notifies users of updates being available.

Secunia became aware of the problem after users of its own PSI (Personal Software Inspector) application complained that Adobe Reader was tagged as insecure, despite the fact that it was downloaded directly from Adobe. "A mistake in the Secunia PSI? Perhaps, but we are happy to learn that the Secunia PSI is correct, but surprised to discover that Adobe ships insecure software to their users!” Mikkel Winther, PSI partner manager at Secunia, writes on the Danish company's blog.

One should not be surprised, though, as this has been the standard practice at Adobe for a very long time. Clearly, a reputed vulnerability-research and -management company like Secunia is well aware of the patch-deployment procedures for one of the most attacked products at the moment. However, this doesn't make the practice ethically correct, at least from a security perspective.

Adobe claims it has solid reasons for shipping only single-dot releases, such as Adobe Reader 9.1, as full installers. According to Network World, Brad Arkin, the company's director for product security and privacy, explained that full installer releases had to pass a much more rigorous QA testing than security updates.

Therefore, releasing double-dot versions, like 9.1.1 and 9.1.2, which only include bug fixes, in a similar fashion, would actually increase the time of exposure to vulnerabilities for end users. To address this, Adobe installs an updater component that is supposed to immediately warn users of new updates when running the single-dot version for the first time.

While Secunia acknowledges this, it notes that this feature doesn't always work as expected and does not cover all scenarios. It exemplifies with a user who receives a PDF file packed with an exploit and does not have any PDF reader application installed. In this case, after getting Adobe Reader 9.1 from the official download site and installing it, the user's likely first action would be to open the PDF file they received and not to update the program.

Mr. Arkin acknowledged that there might be some PC configurations and other factors that would prevent the updater component to fire immediately at first run. For this reason, Adobe is looking into ways to make the updating process more solid and considers decreasing the frequency at which the updater is querying its servers to search for patches.

Adobe Reader 9.1.1 and 9.1.2 address a total of ten critical vulnerabilities, many of which allow for remote code execution. Some of them are still being actively exploited in the wild, as targeting flaws in older versions of popular applications, such as Adobe Reader or Flash Player, is a common practice in today's web-threat landscape. This is mainly because, regardless of how often developers release patches, the vast majority of users fail to install them.

Internet users who want to check if applications installed on their computers need updating, can download the free Secunia Personal Software Inspector (PSI) and run a scan.

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READER COMMENTS:


Comment #1 by: Eric on 23 Jul 2009, 20:27 UTC reply to this comment

I don't think I can side with Adobe on this one. Their software is so prevalent they have an even greater responsibility than many other companies to ensure their users are secure.

On a slight tangent, for years I've failed to understand why Adobe's reader even needs major updates. Sure, some of its new features are probably amazing, but I've yet to ever find a document that is much more than just that, a document. Are people even using the new features of PDFs? Let's not forget that adobe reader is nothing more than a document reader, that's it...they should release a memory friendly, quick to launch version that just does that...read documents. If they or some other company already has, pardon my ignorance and please tell me where to download it so I can dump adobe reader...

Anyway, the real point here is that adobe has a responsibility to either only allow users to obtain secure software, or force them to update, especially when security concerns are critical. I can understand and maybe even respect their concerns about QA, but it sounds like a lame excuse, because the product that they "rigorously" QA'ed is essentially worthless anyway because of its crippling security issues. At least a product that hasn't gone through this "rigorous" QA process but has these issues patched is usable!

Comment #1.1 by: Lucian Constantin on 31 Jul 2009, 14:57 GMT

Hello Eric,

Thank you for taking an interest into our article and taking the time to post a comment.

On issues such as these I have to remain as impartial as I can be and not side with neither the users, nor the company. However, it is worth noting, and I hope you agree, that Adobe Reader is the most popular PDF reader and as you already mentioned, it is widely deployed. Popular software will always make a good target for cybercrooks to try an exploit, and that's a fact.

Adobe Reader is not necessarily more insecure than other software. It is simply more probed. It is rather unreasonable to say that some other program has Adobe Reader's issues patched. First of all, it can't have the same issues, as they probably have a very different code base. Secondly, maybe it does have similar vulnerabilities, but no one went looking for them as it doesn't worth the time.

Regarding the major releases. Yes, Adobe Reader is just a document reader, but has to be kept in sync with the features of Adobe Acrobat. If some new PDF feature is introduced in Acrobat, the Reader needs to support it too. Just as a simple example, the ability to include Flash streams into PDF documents - I don't know how widespread its use is, but I'm sure it helps some people in some environments.

As far as an alternative goes, Foxit PDF Reader is a good one: http://www.softpedia.com/get/Office-tools/PDF/Foxit-PDF-Reader.shtml . However, this is packed and kept in sync with new PDF features too. It is much less attacked, but vulnerabilities are still discovered in it from time to time.

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