The online service still isn't fully operational despite Activision's efforts

Nov 16, 2011 10:50 GMT  ·  By

As the Call of Duty Elite problems continue to plague the online service, Activision has posted a new guide on its website, in which it answers a lot of questions concerning the Elite and how it's fixing it.

Call of Duty: Modern Warfare 3 was released last week and was supposed to have its online mode enriched through Call of Duty Elite, an online service that provides stat tracking, social networking and support for competitions amongst players of the first person shooter.

Sadly, things didn't go according to plan, as Activision was surprised by the amount of people trying to access Elite, which led the service to break down completely.

After trying to soothe the legions of upset Call of Duty fans, the company has now posted a special FAQ on the Call of Duty Elite website, in which it answers all sorts of questions.

For those who are complaining of log in issues, the company once again reminds users that its servers are still extremely busy.

"Due to overwhelming response, our servers are overburdened. We've fixed the registration process, but logging into the web service or the new Elite console application remains an issue. We have added more servers and are building a queuing process to allow more users into the service. If you experience a delay, please be patient. Don't refresh. We are queuing users, so don't refresh. If you do, you could risk your place in line and be required to wait longer."

Activision reminds those worried about losing their Founder status that it's activated automatically after you bought or redeemed the code and played a multiplayer mode of Modern Warfare 3.

"Becoming a Founder is simple. Once you have successfully redeemed your Call of Duty Elite membership token on Xbox Live Marketplace or the PlayStation Store, or have purchased directly within either console, all you need to do is log in once and play a multiplayer game in MW3. You are all set at that point. Logging into the game after purchasing activates your Founder status automatically."

Players also shouldn't worry about losing their gameplay stats, as this data is kept on other servers, and will be transferred into Elite once they actually get to access the service.

"All of your gameplay stats are secure, regardless of when or if you ever choose to log in to Call of Duty Elite. All Call of Duty gameplay stats history are stored in a completely different database separate from the Elite service. Whenever you log in to Elite, the entire history of your MW3, and Black Ops, gameplay stats will be available to you."

Are you still experiencing problems with Call of Duty Elite or are you still unable to use it?