14 DAY TRIAL // TotalBank officials have learned of a security breach on their system that may have led to the exposure of customer information relating to personal or business accounts to unauthorized individuals.
The incident was discovered on June 24 this year, and measures to initiate an investigation were taken immediately, outside data forensics experts being hired for the evaluation.
The personal information exposed to the intruders consists of names, addresses, account numbers, account balance, and personal identification number (for example, social security number, driver's license number, passport number, and alien registration number).
In a notification to the affected customers, which are reportedly about 72,500, the bank said that the leaked details did not include login credentials that could permit an intruder to access their bank accounts.
“We want to assure you that we have reinforced our internal security protections and firewalls, enhanced threat detection and monitoring, and shut down access to any compromised system. We are also continuing to work closely with law enforcement.”
“As an added precaution, we have arranged to have AllClear ID protect your identity for 12 months at no cost to you,” informs the notification.
Besides the identity protection solutions provided by the institution, bank officials advise users to keep a vigilant watch on suspicious or unauthorized activity.