14 DAY TRIAL // It looks like AT&T’s version of Nexus 6 is affected by a critical bug that can render the smartphone useless in certain circumstances.
Unfortunately, the issue wasn’t discovered in due time, so AT&T has taken the decision to send the initial stock of Nexus 6 it has received last week back to Motorola.
The issue only affects the Nexus 6 units branded with AT&T’s logo, so if you have one that’s been purchased through other carriers, you’re supposed to be safe from this inconvenience.
But this is not the only piece of bad news. Apparently, there are some customers who already received their AT&T Nexus 6, and as expected, they have been hit by this issue.
In case this has happened to you, then you should head over to the nearest AT&T store and ask for a replacement. Keep in mind that AT&T brick and mortar stores may not have replenished their Nexus 6 stocks yet, so you might have to wait a few more days to receive a new device.
According to an internal AT&T document leaked via Droid-Life, the US-based carrier informed its reps in brick and mortar stores that “initial shipments of Nexus 6 devices were shipped with incorrect software from Motorola.”
“While only initial shipments are impacted, we’re requesting that all Nexus 6 inventory be returned immediately. Motorola has identified the root cause of the issue and is currently working on shipments with correct software. New inventory availability will be communicated within the next few days.”
It may take up to a few days for replacements to arrive
The issue, which seems to affect the initial shipments of Nexus 6, renders a black screen and the device will not connect to service when powered on, meaning that owners won’t be able to use the Nexus 6 anymore.
Although the critical bug affecting the Nexus 6 seems to be Motorola’s fault, the smartphone has been hit with other smaller issues that led to delays in other countries.
The Android 5.0 Lollipop is not as bug-free as one would have expected from a major OS update delivered by Google. Unfortunately, just about all Nexus devices that received the Lollipop upgrade are now affected by more or less major bugs that may or may not be fixed in the future.
The lack of Silent Mode and the fact that the flashlight function can break the camera are just two minor issues that have been reported lately by Nexus owners. Not to mention that 2012 Nexus 7 users claim Android 5.0 Lollipop made their tablets sluggish to the point that they aren’t usable anymore.
