AAA Washington Deploys Microsoft Dynamics Products

Microsoft revealed via a press release that the American Automobile Association (AAA) Washington has deployed the Microsoft Dynamics Retail Management System (RMS) and Microsoft Dynamics GP. AAA Washington's 920,000 members will be able to reek in the benefits of the adoption of Microsoft Dynamics products. The Redmond Company informed that AAA Washington has been closely collaborating with Microsoft partner New West Technologies.

Microsoft Dynamics RMS will deliver AAA Washington a complete point-of-sale mechanism, a cash management system and transaction logging capabilities to fight money-laundering.

"The customizations New West made to Microsoft Dynamics Retail Management System now flag those situations in reports for our associates," stated Dean Granholm, vice president and chief financial officer for AAA Washington. "The product has made a one-till-per-cashier approach easy. Microsoft Dynamics Retail Management System has been warmly accepted on the front lines by our managers and our associates. It has streamlined the overall cashier operation, reducing work both in the retail stores and on the back end, including faster daily balancing and auditing. That's a real benefit."

"We used to have multiple systems for different lines of business and were lacking one consolidated system for tendering all sales for which money was collected," said AAA Washington's accounting manager, Elaine MacDougall. "Microsoft Dynamics Retail Management System allows us to consolidate what were previously four systems into one. The technology also allows us to better manage inventory at our branches. Before we deployed Microsoft Dynamics Retail Management System we couldn't provide our branch managers with real-time inventory information."

Both Granholm and MacDougall praised the concrete benefits that have resulted from the deployment of the Microsoft Dynamics Retail Management System (RMS) and Microsoft Dynamics GP.