The company has released its Consumer Security Risks Survey

Aug 24, 2013 14:11 GMT  ·  By

IT security giant Kaspersky has released it Consumer Security Risks Survey, a study conducted this summer. According to the report, 41% of online fraud victims didn’t get back the money they lost to fraudsters.

If you thought that recovering the money you lost in online fraud schemes was easy, think again. In theory, money stolen from online banking and e-payment accounts should be returned by the bank or the payment processor.

[ADMARK=1However, that’s not always the case. The study shows that only 45% of online fraud victims got all their money back, while 14% recovered only part of the lost funds.

33% of the victims had money stolen during an e-payment operation, 17% during e-banking sessions, and 13% while shopping online.

Only 12% of online store customers who were defrauded got fully compensated. In the case of banks, 15% of victims got a full refund.

Many Internet users believe that the bank is responsible for paying back any funds they’ve lost during online operations. 42% of them say the financial institution should provide free security tools to protect them against cybercriminals.

Those who want to make sure they're properly protected should take matters into their own hands and use an advanced security solution, Kaspersky recommends.

In the company’s view, holding the bank and online merchants responsible for protecting your money makes everything even more tempting to cybercriminals.

“It all creates a perfect storm: cybercriminals scent profits, and redouble their efforts to steal money from users, while users delegate most protection measures to their banks, e-pay services and online stores,” the company notes.

“These businesses, however, are not always able or willing to provide the required level of protection, for technical or other reasons. This makes attacks on financial transactions even more attractive for cybercrooks.”

The complete report is available here.