Be sure to treat your iPod with care, and VoiceOver will 'respond' accordingly

Mar 26, 2009 10:57 GMT  ·  By

According to Apple, VoiceOver may not recognize song names or playlists on the third generation iPod shuffle at times. Instead, the VoiceOver function may state "playlist 1," "playlist 2" or "audiobook 1," "audiobook 2." A trio of (possible) resolutions to this issue are now available. Read on to learn what they are.

The first and most logical solution to what doesn't seem to be a widespread issue with third-gen shuffles is to verify that VoiceOver has been enabled. If VoiceOver is disabled, you will hear the default playlist names like "playlist 1" or "audiobook 1." This is normal behavior for the third-gen iPod shuffle.

A second reason why VoiceOver may state "playlist” or “audiobook” instead of the tracks' respective titles, is that the device might have stored too much content (such as songs and podcasts) so it does not have enough room to save the VoiceOver files. The resolution for this issue is to free up space on the iPod shuffle by removing some songs or podcasts and then reinstalling the VoiceOver files using the steps below.

In iTunes, select iPod shuffle in the list of devices, and click the Summary tab. Under Voice Feedback, deselect Enable VoiceOver. Click Apply Select Enable VoiceOver. Click Apply.

Lastly, your iPod shuffle (3rd generation) may have been disconnected from the computer before it got the chance to generate the VoiceOver files and sync them over to the iPod. According to Apple, this issue can occur if iTunes is enabled to "Manually manage music" for the iPod shuffle. To eliminate the possibility of this happening again, simply reinstall the VoiceOver files to the iPod shuffle and leave it connected to the computer until you see the "iPod sync is complete. OK to disconnect" message in iTunes.