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July 28th, 2010, 11:12 GMT · By

100 Million Windows Live Hotmail Wave 4 Accounts Now Live

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In a little over a week, Microsoft has managed to double the number of Windows Live Hotmail Wave 4 accounts that are now live. If in mid-July 2010, the company had only pushed the next generation of its email service to some 50 million people around the world, the software giant is now saying that it has accelerated the rolling out process. Another 50 million Windows Live Hotmail users have been upgraded to the Wave 4 version of the email service.

“I’m very happy to report that we are picking up the pace of the rollout. In fact, as of this morning, we have over 100 million customers using the new Hotmail, and we’re upgrading even more users as we speak. We expect to upgrade nearly all of our customers within the next week,” revealed Windows Live product manager Mike Schackwitz.

With 100 million Windows Live Hotmail users already upgraded to Wave 4, Microsoft is now left with just a few hundred million more customers. However, everything seems to go well for the software giant, with the company hitting no major problems when rolling out Windows Live Hotmail Wave 4.

“We’ve been busy getting our latest release out to our customers – upgrading server clusters, building the new indexes for conversation threading, and making tweaks to our site metrics and deployment software. This deployment was complex, but it has been one of the smoothest in Hotmail history. We know many of you have been anxious to get the new Hotmail for your own accounts ever since we announced the new features, and we appreciate your patience and your feedback,” Schackwitz said.

Of course, even after all Windows Live Hotmail users will be upgraded to Wave 4, Microsoft will still have work to do. “Once the rollout of the new Hotmail is complete, we’ll start preparing for the release of Exchange ActiveSync for Hotmail, which will allow you to sync your email, calendar, and contacts with your mobile phone. That release will happen later this summer,” Schackwitz promised.

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READER COMMENTS:


Comment #1 by: Michael on 28 Jul 2010, 18:35 UTC reply to this comment

These hotmail upgrades are a total failure. Go to the Hotmail help forum and you will see most user can no longer access or compose emails. Please write an article on how much a of failure the new Hotmail is and maybe it will shame them into reverting to the or hotmail so I can actually use it. Now I need to sign up for a new mail client because I can't send or respond to a single email in Hotmail. Looks like it's gmail for me now.


Comment #2 by: feargus on 29 Jul 2010, 03:24 UTC reply to this comment

so far it's crap. Very slow to load if it does at all.


Comment #3 by: andrew crean on 30 Jul 2010, 15:20 UTC reply to this comment

well I can no longer open any attachment sent to me since being 'upgraded' - anyone else reported this ?


Comment #4 by: user29 on 31 Jul 2010, 15:01 UTC reply to this comment

HUGE DISAPPOINTMENT...

Hotmail has successfully made it impossible to use their "new and improved" hotmail to anyone who doesn't have the latest and greatest new computer or web browser. Me? Well, I have a Mac OS X version 10.5.6 and it will not allow me to download the latest version of the browsers that you say work for the "new and improved hotmail". Mind you...my computer is TWO YEARS OLD, why am I blocked out because I dont have the latest and greatest? And dont go telling me to download a PC backed explorer like IE or GoogleChrome because you should know those are horrible to have on a Mac, they slow your computer and freeze everything. You need to have a solution for me that involves a Mac driven internet browser.

Now to my issues, hotmail has completely frozen me out of my account. I cannot reply to emails, I cannot write new emails, nothing works. I have job offers and interviews coming in my inbox and I cannot, CANNOT, reply to any of them. Did you hear that hotmail? You are costing me jobs! Money!

What makes this worse is that I have been on the help forums for hotmail for 5 days now, doing everything they are telling me to, giving them all the information they are asking for and what to I get? The same automated response over and over. And you know what? I am one of 30,000!!! Yes...30,000 people complaining in there...and that is only the section about "reading and writing issues".

Pay attention those at hotmail who are patting yourselves of the back...go listen to what real people are talking about:

windowslivehelp.com/thread.aspx

Don't take it from me....take it from those 30,000 people who have the guts to speak out. This was the worst thing ever.

In one more day I am off to gmail if this does not get fixed. They will import everything for me...how nice, and easy of them to be so helpful to their consumers...


Comment #5 by: Ben on 01 Aug 2010, 13:34 UTC reply to this comment

With 100 million Windows Live Hotmail users already upgraded to Wave 4, Microsoft is now left with just a few hundred million more customers. However, everything seems to go well for the software giant, with the company hitting NO MAJOR PROBLEMS when rolling out Windows Live Hotmail Wave 4.

presumably that is microsoft's line?

There have been thousands and thousands of problems - just check out widowslivehelp and in the hotmail forum

I am among the many who have had problems with this latest upgrade.. I was told I need to upgrade my browser (ie. it's my fault).. but I use safari and I cannot upgrade because I do not have the requisite operating system, and I can't upgrade to the latest operating system, because my laptop does not have the requisite processor

SO stop spreading Microsoft propaganda and do a little bit more research next time you re-write a Microsoft press release


Comment #6 by: Steen on 03 Aug 2010, 06:37 UTC reply to this comment

Sounds great! Actually, the only thing I'm waiting for is Exchange ActiveSync for Hotmail. Until it's released, I'll be using Google services 100%. :( Hopefully it won't take too long to roll out ActiveSync. I'd hate to lose interest by the time it actually comes out.


Comment #7 by: Mike on 03 Aug 2010, 08:21 UTC reply to this comment

For the last two days I have been able to log in and admire the New Look of the New Hotmail, and see an increasing number of UNREAD messages.
The problem is I can see my Inbox and see the sender and the subject but I CAN'T OPEN THE MESSAGES TO READ THEM. This is causing me great inconvenience AND I DON'T KNOW HOW TO CONTACT HOTMAIL. Iknow a lot of otherpeople are having the same problem.
Are MSN doing anything to resolve this or are they just taking my money and providing a non functioning service

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